The latest updates for QuickBooks Desktop include improvements and changes to the support options available. Here are the key details:
- Support Hours and Contact Methods:
- Pro, Premier, Plus: Support is available Monday to Friday from 6 AM to 6 PM.
- Enterprise: Support is available any time, any day.
- Users can request a call back or start a chat through the QuickBooks Desktop Help menu in the product, ensuring they avoid long wait times and phone trees.
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- Contacting Support:
- To get in touch, you need to sign in to your Intuit account and request a call or chat from within the product. You can do this by selecting "Help" and then "QuickBooks Desktop Help/Contact Us" and following the prompts.
- If you cannot access the product, you can call QuickBooks support directly at 800-446-8848 for assistance.
- Updates and Subscriptions:
- QuickBooks Desktop 2024 includes various new features and updates, and users are encouraged to upgrade by September 30, 2024, to continue receiving support and updates.
- Subscription versions like Pro Plus, Premier Plus, Mac Plus, and Enhanced Payroll will continue to be supported, with security and product updates available beyond September 30, 2024 (QuickBooks) (QuickBooks) (Hawkins Ash CPAs) (QuickBooks).
For more details or specific issues, you can refer to the QuickBooks support page or contact their support directly through the methods mentioned above.
