What are the Methods to Resolve QuickBooks Desktop Error 6073?

QuickBooks Desktop Error 6073 typically occurs when there is an issue accessing the company file. This error can be caused by multiple factors such as another user accessing the company file in single-user mode, the file being hosted on a different computer, or network issues. Here are some methods to resolve QuickBooks Desktop Error 6073:

Method 1: Use QuickBooks File Doctor

1. Download and Install QuickBooks Tool Hub:

• Download the latest version of QuickBooks Tool Hub.
• Follow the on-screen instructions to install it.

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1. Run QuickBooks File Doctor:

• Open QuickBooks Tool Hub.
• Select the "Company File Issues" tab.
• Click on "Run QuickBooks File Doctor."
• Select your company file and let the tool diagnose and fix the issue.

Method 2: Check Multi-User Mode

1. Verify Multi-User Mode:

• Ensure the company file is being accessed in multi-user mode if multiple users need access.
• Open QuickBooks Desktop and go to the "File" menu.
• Select "Utilities" and check if "Host Multi-User Access" is selected on the server computer.

1. Switch to Multi-User Mode:

• If it’s not selected, choose "Host Multi-User Access" on the server computer.

Method 3: Rename .ND and .TLG Files

1. Locate .ND and .TLG Files:

• Open the folder containing your company file.
• Find files with the same name as your company file but with .ND and .TLG extensions (e.g., CompanyName.qbw.ND and CompanyName.qbw.TLG).

1. Rename the Files:

• Right-click each file and select "Rename."
• Add ".old" at the end of each file name (e.g., CompanyName.qbw.ND.old).

1. Reopen QuickBooks:

• Open QuickBooks Desktop and try accessing your company file again.

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Method 4: Check Folder Permissions

1. Verify Folder Permissions:

• Ensure the folder containing the company file has full control permissions.
• Right-click the folder, select "Properties," and go to the "Security" tab.
• Ensure all users have "Full Control" permission.

Method 5: Restart QuickBooks Database Server Manager

1. Restart the Server Manager:

• Open QuickBooks Tool Hub.
• Select the "Network Issues" tab.
• Click on "QuickBooks Database Server Manager."
• Restart the service by clicking "Start Scan."

Method 6: Ensure No Remote Session

1. Check for Remote Sessions:

• Ensure that no user is accessing the company file via a remote desktop session.

1. Log Off Remote Users:

• If there are any active remote sessions, log them off and try accessing the company file again.

Method 7: Update QuickBooks Desktop

1. Check for Updates:

• Ensure that your QuickBooks Desktop is updated to the latest release.
• Go to the "Help" menu and select "Update QuickBooks Desktop."

1. Install Updates:

• Follow the prompts to download and install the latest updates.

These methods should help you resolve QuickBooks Desktop Error 6073. If the issue persists, you may need to contact QuickBooks support for further assistance.